Your range has found its customers. Repeat orders are building, new lines keep arriving, and keeping stock fresh, accurate and moving is taking more of your week. Bray Solutions provides UK fulfilment for established supplement, vitamin and wellness brands shipping from around 30 to 40 orders a day upwards, so your products reach customers in the condition you sent them. 

Built for products that live on a shelf, not in a fridge 

We focus on ambient-storable wellness products: supplements, vitamins, powders, capsules, tablets and similar lines that are stored at room temperature.  

We fulfil your products; we don’t advise on formulation, labelling or claims. Your compliance stays with you, and our job is to store, pick, pack and dispatch your range accurately. 

Why wellness brands outgrow their current setup 

Most supplement brands come to us at a turning point, usually one of these. 

• Best-before dates are becoming a juggling act. More SKUs and more batches mean older stock gets missed and write-offs creep up. 

• Subscriptions have changed your dispatch pattern. Monthly or regular cycles bring predictable spikes that in-house teams struggle to absorb. 

• You’re selling in more places. Your own site, marketplaces and retail accounts each have their own rules and timings. 

• Your current 3PL treats supplements like any other parcel. Batches get mixed, dates go untracked and nobody can tell you what’s on the shelf. 

• Peak and promotions expose the cracks. January wellness demand and campaign spikes show where the operation breaks. 

If one of those sounds familiar, you’re in the right place. 

What supplement brands get from Bray 

Stock rotated by date. Products are picked so the oldest stock goes first and short-dated stock is flagged before it becomes a problem. 

Predictable dispatch at volume. Orders go out accurately and on time, every day, so repeat customers get the same experience every time.  

Subscription cycles handled. Regular dispatch runs are planned around your billing dates, so subscriber orders leave on schedule.  

Every channel from one stock pool. Direct-to-consumer, marketplace and retail orders fulfilled from the same inventory.  

Bundles, kits and inserts. Starter packs, gift sets, samples and leaflets assembled as part of everyday operations. 

Returns handled properly. Returned products are checked and processed under a clear process, so you know what can go back on sale and what can’t.  

A named team who know your range. You deal with people who know your products, your peaks and your subscription cycles, not a ticket queue. 

Switching without the disruption 

Moving fulfilment with live subscribers is a big decision, so we plan every move with you in advance and keep your customers’ orders flowing. 

1. Fit conversation. We talk through your volumes, channels, product types and where your current setup is falling short. 

2. Onboarding plan. We agree timings, stock transfer, integrations and a go-live date that avoids your subscription runs and busy periods. 

3. Stock in and checked. Inventory is received and checked against batch and best-before records, and your sales channels are connected to our systems. 

4. Go live with your named team. Orders start flowing, with your account contact on hand through the first weeks. 

Who we’re right for 

We’re the right fit if: 

• you’re an established supplement or wellness brand shipping 30 to 40+ orders a day 

• your range is ambient-storable and your volumes are steady and growing 

• you’re primarily B2C parcel fulfilment, with or without retail or marketplace alongside 

• you need stock dates and returns handled properly, not as an afterthought 

• you want a named team who know your products 

We’re probably not the right fit if: 

• you’re just getting started or testing a new product 

• you’re shipping a handful of orders a week 

• your range needs chilled storage, or includes licensed medicines or other regulated products  

If that’s you, genuinely, good luck, and come back when you’re scaling. We’ll be ready. 

We also fulfil for ambient food and drink brands and established ecommerce brands that are scaling. 

Ready to see if we’re the right fit? 

Tell us about your range, your volumes and what’s not working today. We’ll come back with an honest view of whether Bray is right for you. 

FAQs  

What is supplement fulfilment? 

Supplement fulfilment (or supplement fulfillment) is when a 3PL stores your vitamins, supplements and wellness products, then picks, packs and dispatches each order for you. For a scaling brand, it replaces in-house packing with a partner built to handle growing volumes, multiple channels and date-sensitive stock. 

How do you store supplements? 

We store ambient-storable wellness products in our UK warehouse at room temperature.  

Do you track batch numbers and best-before dates? 

Yes. Every batch and best-before date is recorded on receipt, and orders are picked so the oldest stock goes out first.

What order volumes do you work with? 

We’re built for established brands shipping from around 30 to 40 orders a day upwards, with steady, growing volumes. If you’re at an earlier stage, we’d be glad to talk again when you’re scaling. 

How does onboarding work if we’re switching from another 3PL? 

We plan the move with you in advance, schedule go-live away from your subscription runs and busiest periods, and receive and check your stock before orders switch over, so your customers shouldn’t notice the change.  

Can you fulfil subscription orders? 

Yes. We plan regular dispatch runs around your billing dates so subscriber orders leave on schedule.