3PL Services for Scalable Fulfilment

3PL services that improve fulfilment control, accuracy, and scale

Trusted end-to-end 3PL services covering warehousing, inventory management, pick and pack, contract packing, shipping, and returns - built for growing ecommerce businesses that need reliability, visibility, and control.

3PL services (third-party logistics services) involve outsourcing fulfilment operations to a specialist partner that manages storage, inventory, order processing, shipping, and returns on your behalf.

For ecommerce brands, 3PL services provide the infrastructure, systems, and operational expertise needed to scale fulfilment efficiently -without the complexity and overhead of running warehouses in-house.

Rather than relying on ad-hoc processes, spreadsheets, or overstretched internal teams, a professional 3PL delivers structured workflows, real-time visibility, and consistent execution across the entire fulfilment lifecycle.

What’s included?

Bray Solutions provides an end-to-end solution designed specifically for ecommerce operations.
01

Warehousing & storage

Our secure, scalable warehouse facilities are designed to support efficient picking and accurate inventory management. Products are stored using defined putaway rules and location controls, ensuring that stock is always where it's supposed to be and can be retrieved quickly when an order comes in. Whether you're storing a handful of SKUs or a wide product catalogue, our warehousing infrastructure adapts to your needs.
02

Inventory management & visibility

Real-time inventory tracking is at the heart of our operation. Using our modern Warehouse Management System, you have full visibility of stock levels, movements, and availability across all of your sales channels at any given moment. No more guesswork, no more stock-outs caused by inaccurate records, and no more time spent chasing updates from a warehouse team.
03

Pick and pack fulfilment

Accurate, repeatable picking and packing processes are what separate a professional 3PL from a makeshift storage solution. Our team follows structured pick and pack workflows designed to reduce errors, protect products in transit, and consistently hit dispatch cut-off times, even during high-volume peak periods. Every order is checked before it leaves the building.
04

Contract packing & kitting

Beyond standard order fulfilment, we offer flexible contract packing services to support more complex requirements. Whether you need subscription boxes assembled, promotional kits built, bundles created, or products prepared for retail-ready presentation, our team handles it with the same accuracy and care applied to every order.
05

Shipping & carrier management

Getting an order picked and packed is only half the job. We manage the carrier handoff process to ensure reliable delivery performance and a consistent experience for your customers. Orders are dispatched efficiently, tracked from the moment they leave the warehouse, and handled by carriers matched to your required service levels.
06

Returns & reverse logistics

Returns are an inevitable part of ecommerce — and how you handle them matters. Our structured returns processing service includes item inspection, condition grading, and restocking where appropriate, helping you protect margins, maintain cashflow, and preserve customer trust even when things don't go to plan the first time.

How our 3PL services work

We follow a defined, process-led approach that ensures accuracy, transparency, and scalability from day one.

Onboarding & setup

Before a single order is processed, we configure our systems, set up your integrations, and define the fulfilment rules that govern how your account operates. The goal is to ensure everything runs smoothly from the very first day of go-live — no surprises, no scrambling.

Inbound receiving

When stock arrives at our warehouse, it's booked in, counted, and verified against purchase orders before being released into inventory. Any discrepancies are flagged immediately, so you always know exactly what you have.

Storage & inventory control

Products are stored in controlled, defined locations with ongoing accuracy checks to ensure inventory records remain reliable. You have visibility of all of this through your client portal in real time.

Pick, pack & dispatch

Orders flow automatically from your sales channels into our warehouse management system, triggering the pick and pack process without any manual intervention. Our team picks each order accurately, packs it to your specifications, and ensures it's ready for dispatch before the cut-off.

Shipping & delivery

Completed orders are handed off to carriers with tracking information automatically generated and shared. Delivery performance is monitored to ensure service levels are maintained and customer expectations are met.

Returns & reporting

Returns are processed in a structured, timely way, and performance data across all areas of your fulfilment operation is continuously monitored. Regular reporting gives you the insight needed to make informed decisions and plan ahead.

Why ecommerce brands choose Bray Solutions

Our 3PL services are built around control, transparency, and long-term performance, not short-term shortcuts. Here's what that means for your business:

Process-led fulfilment

Structured workflows that scale with your order volumes without breaking down under pressure. Systems and processes that work whether you're dispatching 50 or 5,000 orders a day.

High accuracy standards

Reduced picking errors and stock discrepancies through rigorous quality control at every stage of the fulfilment process. Fewer mistakes means fewer returns, fewer complaints, and stronger customer retention.

Transparent pricing

Clear, activity-based cost structures with no hidden surprises. You pay for what you use, receiving, storage, picking, packing, shipping, and returns, and you always know what's driving the numbers.

Brand-aligned packing

Consistent, professional packaging that reflects your brand and protects your products. Whether you have specific materials, branded inserts, or a particular unboxing experience in mind, we deliver it reliably at scale.

Scalable operations

Built to handle growth, seasonal peaks, and promotional surges without disruption. We absorb the volume increases so you can plan confidently and execute without operational strain.

Dedicated support

Clear communication, real accountability, and a team that understands your business. We don't just process orders, we're a partner invested in helping your operation run better.
Our role isn’t just to store and ship products - it’s to help ecommerce operations run better.

Is Bray Solutions right for your business?

Our 3PL services are designed for businesses at a specific and familiar inflection point, when fulfilment starts to become a constraint rather than a capability.

You may be ready to work with us if you're:

  • A growing ecommerce brand that has outgrown your in-house fulfilment setup
  • Struggling with inventory inaccuracies or persistent fulfilment errors
  • Spending too much time managing logistics instead of focusing on growth
  • A brand that cares deeply about packaging quality and the customer experience
  • An operations team that needs better reporting, better data, and better visibility

If fulfilment is holding your business back rather than supporting it, the right time to explore 3PL is usually now, before the problems compound further.

professional contract packing kitting services

Transparent 3PL pricing

3PL pricing should never feel unclear or unpredictable. 

At Bray, pricing is based on defined activities - such as receiving, storage, picking, packing, shipping, and returns - rather than vague bundled fees. 

This approach allows you to: 

  • understand what drives cost 
  • forecast accurately as volumes grow 
  • avoid unexpected charges 

Download our pricing guide to see how 3PL costs are structured 
 

Want to uncover in-depth information about 3Pl services and operations? Read Understanding the True Costs of 3PL 

Ready to simplify fulfilment?

Let's Talk Warehousing Solutions
If your fulfilment operation is holding back growth, our 3PL services provide the structure, visibility, and scalability your business needs.

3PL services FAQs

We integrate with a number of different systems.
Get in touch to find out how we can help.

Lakeview Office Suite, Kings Cliffe Road, Wansford, Peterborough, PE8 6PB
T: +44 (0)1780 784875
E: sales@braysolutions.com

We integrate with a number of different systems.
Get in touch to find out how we can help.