Warehousing industry news from Bray Solutions.
Find latest eCommerce trends, 3PL services, customer service tips and warehousing industry news here on the Bray Solutions UK blog.
Outsourcing your customer service function is becoming a common consideration for all businesses, large or small. The value of outsourcing your customer service is increasing as quickly as technology advances. A wide range of businesses now consider having...read more
With brick and mortar stores cutting costs or even shutting their doors every day in the UK, it makes us wonder about the future of e-commerce trends. With many shops, for example, Toys R Us, making the press recently due to closures, it's becoming a well-known fact...read more
Four Tips To Support Monthly Subscription Box Sales The idea of the monthly subscription box has quickly become a phenomenon. The subscription box industry has shown itself to be one of the fastest growing retail verticals in the UK, with year-on-year...read more
Warehouse design plays a big part in your operations if you want to run a successfully accessible warehouse. Focusing on warehouse design opens up a world of opportunity to continuously improve your processes. Here at Bray Solutions, we have a number of ways we use...read more
Decent customer services can not be provided via a script! Scripted phone calls are not helpful for consumers seeking customer service, especially when they are looking for specific answers. Did you know that in 2020, it is predicted that customer experience will...read more
Switching your haulage company seems like an unnecessary struggle, especially if you have built a relationship with your current provider. However, a business deal that isn’t working to its full potential can do more harm than good and will, in turn, have a damaging...read more
The ever-growing transformation of the global supply chain comes with a significant risk to consider: cyber security. Cyber security is a massive consideration in the warehouse industry, especially since technology is growing at a rapid pace. Innovations such as...read more
According to Manufacturing Business Technology, 15% of all goods are either returned or never sold in the first place, and a considerable portion of these products almost always end up back in the warehouse they came from. If you consider the average warehouse space,...read more
Wearable technology is revolutionising warehouse operations to keep up with the new industry focus of customer-focused supply chains. The rise in consumer expectations and mobile technology are leading more retailers to embrace the ever so popular omnichannel...read more
When searching for a 3PL company to handle your goods, it’s important to consider what they can offer you. Visiting a potential warehouse and 3pl company is crucial in making the right decision for your business. Sadly, not all businesses will evaluate prospective...read more